MEDSHIELD CONTACT DETAILS

Telephone numbers and email addresses:

Department
Call Centre No.
Tel No.
Fax No.
Email Address
Member Call Centre
0860 00 2120
011 549 1000
 
member@medshield.co.za
- Cape Town
 
021 418 3139
 
 
- Johannesburg
 
011 549 1000
 
 
- Port Elizabeth
 
041 373 717
 
 
- KZN
 
031 581 7480
 
 
Pre-authorisation
0860 00 21 21
0860 00 2121
 
preauth@mso.co.za
Disease Management
0860 00 21 21
011 529 2273
 
dm@mso.co.za
Pharmacy Direct
0860 02 78 00
0860 02 78 00
 
orders@pharmacydirect.co.za
Chronic Illness
0860 10 06 08
0860 10 06 08
 
cmm@medscheme.co.za
Europ Assist
086100 63 37
086100 63 37
 
 
Request a medical aid quote Download an application form Contact IHS

Address details:

Branch Physical Address Postal Address
Randburg (Head Office): 288 Kent Avenue Sandton 2146 PO Box 4346 Randburg 2125
KZN (Durban): 95 Umhlanga Rocks Durban North 4001 PO Box 4346 Randburg 2125
Cape Town: 1 Long street Cape Town 8001 PO Box 4346 Randburg 2125
Port Elizabeth: 192 Cape Road Port Elizabeth 6001 PO Box 4346 Randburg 2125