Actionable Feedback Policy – Informed Healthcare Solutions (Pty) Ltd
(IHS, the company)
The purpose of this policy is to establish a clear and consistent framework for providing and receiving actionable feedback.
Policy:
1. Definition of Actionable Feedback:
Feedback that is specific, timely, objective, and provides clear recommendations for content improvement.
2. Responsibility for Providing Feedback:
Managers and supervisors are primarily responsible for providing actionable feedback to their team members and web developer.
3. Confidentiality:
All feedback should be treated as confidential.
4. Objectivity and Respect:
Feedback should be based on objective observations and avoid personal attacks or subjective judgements. Feedback should be delivered with respect and sensitivity.
5. Responsibilities:
IHS is responsible for:
- Receiving feedback professionally.
- Seeking clarification when needed.
- Taking ownership of their development.
- Implementing recommended actions.
6. Evaluation and Improvement:
The organization will regularly review and improve its feedback processes to ensure their effectiveness.
Contact Us:
By phone: +27217128866
By email: info@medicalaidcomparisons.co.za
Last Update: 22 May 2024
